Due to rising disputes between buyers and sellers in Intmint, buyers may ask for a refund based on different reasons. We do offer refunds under certain conditions and valid reasons. In case of order cancellation, the buyer will be refunded instantly but as a Intmint balance which they can use to buy any service on Intmint . In this case, there are no refund charges involved. If the buyer decides to get a refund in their bank accounts, then some charges will be faced and they will get the refund in 1 to 3 working days. In this case, buyers will have to contact customer support and our team will help process the refund to their bank accounts. If you don't receive your refund in time, please kindly contact our customer support.